Without a working proficiency in written English, keyboarding, Internet, and knowledge of Microsoft Office software the job opportunities in a modern office environment are severely limited.
Virtually everything related to the medical world also has its own language and standards further increasing the need for advanced training in this specialized area of business information skills.
EVC offers a complete program in Business Information Systems, providing for two Associate degrees, one in General Business and the other as an Information Processing Specialist. We also offer four separate certificate programs that include medical office front assistant. In each category we provide the graduate with a comprehensive knowledge-base and working skills in the latest software, terminology, and related media tools.
You'll learn not only word processing, data management, graphic presentation, scheduling, billing, coding, and a host of other hard skills, but also a complete range of interpersonal and communication skills related to the modern office or medical office environment. This program in whole, or even in part, can be the critical foundation and springboard for a variety of office-based job opportunities.
Degrees & Certificates
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BIS-007 - Business Writing Skills
Students will review and apply Business English skills for business letter writing. Grammar, word and number usage, punctuation, vocabulary, spelling and other mechanics will be covered. The Internet and technological forms of communication used today will be reviewed.
Lecture Hours: 3 | Lab Hours: None | Repeatable: No | Grading: L
Advisory Level — Read: 2 | Write: 2 | Math:
Transfer Status: None | Degree Applicable: AS
BIS-011 - Computer Keyboarding
The course will cover keyboarding basics-- touch typing, correct keyboarding technique, review of language arts and correct spacing. Students will also acquire a minimum speed of 15 net words per minute on a three-minute timed test. This course is for students with or without experience in keyboarding. Students with keyboarding experience will be able to build their speed to a higher rate.
Lecture Hours: 0.5 | Lab Hours: 1.5 | Repeatable: No | Grading: O | Credit by Exam: Yes
Advisory Level — Read: 3 | Write: 3 | Math:
Transfer Status: None | Degree Applicable: NAA
BIS-012 - Business Document Production
Students will learn to create and format business documents such as letters, memos, tables, reports, and employment documents. Standard industry requirements will be covered and emphasized. Students will learn how to produce documents that mirror or meet industry requirements. Speed and accuracy will be emphasized. Students will be able to produce an error-free document at the end of the course.
Lecture Hours: 1.5 | Lab Hours: 1.5 | Repeatable: No | Grading: L
Recommended: Some keyboarding experience; or beginning keyboarding class
Transfer Status: CSU | Degree Applicable: AA/AS
BIS-016 - Medical Front Office Skills
This course teaches skills that are required in the healthcare office environment such as appointment scheduling, processing medical forms, transcription of medical documents, and handling patients. Students will work with a software application such as Medisoft. Hands-on experience is emphasized for all required tasks.
Recommended: Prior keyboarding experience; BIS 007
BIS-017 - Medical Terminology
The healthcare setting and environment will be covered. Emphasis will be placed on mastering medical terms, abbreviations, spelling rules for component parts, body systems, combining forms, prefixes, and suffixes. Students will learn to use medical terms correctly in medical forms and documents.
Lecture Hours: 1 | Lab Hours: None | Repeatable: No | Grading: L
BIS-039 - Professional Image
The importance of image to success in the business world will be discussed. Students will learn to how to project a positive and confident image. The appropriate attire for the different working environments will be covered. Etiquette, ethics, and communications that complements a professional image will be emphasized. Students will develop a professional wardrobe for a career.
Advisory Level — Read: 3 | Write: 3 | Math: 0
BIS-095 - Microsoft Windows
This course introduces students to the use of the current Microsoft Windows operating system. Students will learn how to use accessories and utilities, and customize the computer settings and desktop. They will also learn to organize and manage file folders, and perform basic security and maintenance tasks to improve workflow efficiency and business productivity.
Lecture Hours: 1 | Lab Hours: 1 | Repeatable: No | Grading: O
BIS-101 - Professional Business Communication
Students will be introduced to business communication--content development and presentation--both written and oral. Students will learn to plan, develop, compose, and edit a variety of documents. The social media tools and guidelines for communicating (blogs, Internet forum, media sharing, social networking, virtual reality, etc.) will be reviewed. Current letter styles, reports and effective business correspondence will be emphasized. Students will learn to express themselves correctly in speaking and writing that is appropriate and acceptable in today's workplace.
Prerequisite: ENGL 104 or ESL 091 and BIS 007A or BIS 007; all with C or better or equivalent
BIS-102 - Microsoft Excel
Students will receive hands-on instruction using Microsoft's spreadsheet application Excel. Students will learn to create Excel worksheets using data, labels, formulas and functions. Students will also learn more complex features including styles, advanced functions, charts, comments, templates, and consolidation of workbooks.
Lecture Hours: 2.5 | Lab Hours: 1.5 | Repeatable: No | Grading: O
Advisory Level — Read: 3 | Write: 3 | Math: 1
BIS-104 - Microsoft Access
Students will use Microsoft Access to learn basic database concepts by creating and modifying databases, database tables, and table fields. Students will learn about and create relationships between tables. Students will also learn how to develop applications that include queries, forms and reports and demonstrate the use of databases, tables, and fields. This course will also include using Access wizards and database tools, and importing and exporting data.
BIS-106 - Microsoft Word
Students will use Microsoft Word to prepare documents by learning Word functions. Word commands will be shown using the ribbon and backstage view to produce professional-looking documents for the workplace, school and personal communication. Application terminology and procedures will be taught in depth.
Prerequisite: BIS-011 or type at least 25 words per minute
BIS-107 - Microsoft PowerPoint
Students will learn presentation techniques and deliver presentations using current MS Office PowerPoint features, including document themes, title and master slides, character and paragraph formatting, graphic elements, backgrounds, SmartArt Diagrams, video and audio clips, charts, tables, action buttons, transitions, animations, and protection and security features.
Lecture Hours: 1.5 | Lab Hours: 1.5 | Repeatable: No | Grading: O
Recommended: Basic computer literacy
BIS-109 - Microsoft Office
Students will gain practical hands-on experience in creating business documents using the current version of Microsoft Office applications. Students will learn to create, format and integrate Word and Excel documents, as well as create, format and integrate Access databases and PowerPoint presentations.
Recommended: CIT 010
BIS-121 - Web Techniques for Business
Students will learn how the Internet is used to access business resources. Additional business uses will be covered that include communicating with customers, vendors and business partners; accessing business news and financial information.
Lecture Hours: 0.5 | Lab Hours: 1.5 | Repeatable: No | Grading: O
BIS-135 - Human Relations in the Workplace
This course will expound on the importance of human relations. Customer service will also be covered. In addition, attitude, good work habits, time management, ethics, personality styles, management styles, teamwork, leadership, diversity will be discussed. A hands-on approach will be used to demonstrate how employees can use soft skills effectively in the workplace and in personal situations.
BIS-138 - Work Experience
Occupational Work Experience is designed for students who work or volunteer in a field related to their career major. Students are required to provide evidence that they are enrolled in a career program (e.g., education plan or coursework in a career/occupational subject area). Students can earn one unit of credit for each 60 hours of unpaid volunteer time or 75 hours of paid work during the semester. Students can repeat Career/Occupational Work Experience, combined with General Work Experience, or alone, up to a maximum of 16 units. Internship/job placement is not guaranteed.
Units: 1 - 8
Lecture Hours: None | Lab Hours: 1.81 | Repeatable: 15 | Grading: O
Corequisite: Be employed or a volunteer at an approved work-site for the minimum number of hours per unit as stipulated for paid and unpaid status.
BIS-160 - Computerized Medical Billing
Students will be introduced to the billing process used in the medical offices today. Health insurance information will be covered. Students will learn to complete common medical insurance forms using a computer-based program. The medical billing career will be discussed. The claims process will be emphasized.
BIS-161 - Computerized Medical Office Procedures
This course introduces students to a medical billing software application. Students will learn to input patient information, schedule appointments, input billing information, organize and file patient records. Maintaining an office system will be emphasized. Students will complete a medical office simulation.
Lecture Hours: 0.5 | Lab Hours: 1.5 | Repeatable: No | Grading: L
Recommended: Some keyboarding experience and knowledge of medical terminology are recommended
BIS-162 - Medical Coding
Students will learn step-by-step coding used in the medical field. The use of the CPT (Current Procedural Terminology) and ICD 9 (International Classification of Diseases) manuals will be covered. All codes used in the billing process in the medical environment will be covered. Students can use this course to help them prepare for the medical coding certification exam.
Lecture Hours: 2 | Lab Hours: None | Repeatable: No | Grading: L
Recommended: BIS 017
Transfer Status: CSU | Degree Applicable: AA/AS
Dr. Maniphone DickersonDean, Business and Workforce Development
Kim SteeleInterim Sr. Administrative Assistant(408) 270-6434Library Building, Room LE- 220
Lorenda CartyAdjunct Faculty
Shawnterry CatoAdjunct Faculty
Sally ChumbleyAdjunct Faculty(408) 274-7900 x6668S-131
Patricia MaroudasAdjunct Faculty
Patricia Siqueiros Adjunct Faculty
Kevin WaltersAdjunct Faculty
Diane Soriano Academic Counselor(408) 270-6112LE-212