Be persistent! Community agencies are many times short-staffed. If your call/email is not returned within 2 days, call again during business hours. If it is still not returned after 1 week, call the SL&PS Center at 408-223-6770.
When leaving a message, clearly state your name and phone number, that you are a Service-Learning student, your phone number, and the best time for someone to reach you.
Be professional! Be on time and call your Agency supervisor if you plan to be absent.