General Complaint & Grievance Form – This form should be used to report complaints regarding financial aid, course grades, the exercise of rights of free expression/speech, or other not covered by the forms above.
The Student Complaint Procedures are available to every Evergreen Valley College student, offering an equitable means of seeking an appropriate remedy for a grievance related to any college-related matter (other than as defined under the unlawful discrimination section of this catalog). Complaint procedures are provided for the following: grade appeals process, complaints regarding a faculty member, complaints regarding a staff member, or complaints about a manager and sexual harassment or sexual assault complaints. Copies of the Student Complaint Procedures are available in the following locations:
- Office of Student Affairs
- Office of Student Development & Activities
- Office of Academic Affairs
- Welcome & Information Center
- Counseling Center
State Complaint Process Notice
Most complaints, grievances or disciplinary matters should be resolved at the campus level. This is the quickest and most successful way of resolving issues involving a California Community College (CCC). Students are encouraged to work through the campus complaint process first before escalating issues to any of the following resources. Issues that are not resolved at the campus level may be presented to:
The Accrediting Commission for Community and Junior Colleges (ACCJC) at
http://www.accjc.org/complaint-process
If your complaint is associated with the institution's compliance with academic program quality and accrediting standards. ACCJC is the agency that accredits the academic programs of the California Community Colleges.
You may also submit a complaint to the CCC Chancellor's Office by completing the complaint form if the complaint does not concern CCC's compliance with academic program quality and accrediting standards. If your complaint involves unlawful discrimination, to the Chancellor's Office website at:
http://cccco.edu/
Nothing in this disclosure should be construed to limit any right that you may have to take civil or criminal legal action to resolve your complaints.