Help Desk expects all applicants to exhibit professionalism when contacting customer service. Applicants must identify themselves properly and honestly, as information cannot be provided to parents, spouses, family members, or friends. Misrepresentation of identity and/or dishonest or offensive communication is not allowed.
Email support is available 24 hours a day.
For faster service, contact Live Chat feature in the application. Alternatively, contact at 857-304-2087 or
Typically provide responses to emails within two business days;
Have your CAS ID number (located under your name in the upper-right corner of the application) when contacting Cal State Apply via phone or email.
(800) 207-1710 (within the U.S.)(925) 298-6856 (outside the U.S.)
Monday-Friday: 10 a.m. - 6 p.m. PSTSaturday & Sunday: Closed
November & December:
Nov. 1-22: Monday-Friday 8 a.m. - 10 p.m. PSTNov. 23-25: 8 a.m. - 11 p.m. PSTNov. 27: 8 a.m. - 11 p.m. PST Nov. 28-30: 8 a.m. - midnight PSTDec. 1: 8 a.m. - 10 p.m. PST