Overview.

Campus Technology Support Services (CTSS) assists campus departments and staff to acquire and install all technology products on campus. CTSS also provides support and maintenance for all equipment in the classrooms, labs, staff offices, and events on campus, such as:

  • Desktops (PC & Mac)
  • Laptops (PC & Mac)
  • Printers (networked and standalone)
  • Local Area Network (LAN)
  • Wireless Local Area network (WLAN)
  • Audio and video system (AV)
  • Projectors and Videoconferencing

For any technical assistance, contact the ITSS Help Desk at https://services.sjeccd.edu/tdclient/home/ or by phone 408-270-6411.

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Campus Tech Staff

CTSS Work Order Request

Need help with equipment, software, repairs or video conferencing?

Complete the request below through our ITSS Help Desk portal, https://services.sjeccd.edu/tdclient/home, powered by TeamDynamix. 

 

To access the ITSS Help Desk portal 

https://services.sjeccd.edu/tdclient/home, and login with your District email address and password, and then choose Submit an IT Request.

Instructions on how to log in to ITSS Help Desk portal

If you have any questions or concerns

Please contact the Help Desk at 408-270-6411 or email ITSS.Helpdesk@sjeccd.edu.

CTSS Team

​​​​Name ​Title ​Hours
​Eugenio P. Canoy ​Supervisor ​8 am-5 pm
​Jimmy Luong ​Systems Administrator ​8 am-5 pm
​Alex Juan ​Information Technology Support Specialist II ​8 am-5 pm
​George Bouzek ​Network Technician ​8 am-5 pm
​Joe Barraza ​Network Technician ​7 am-4 pm
​Linh Chung ​Network Technician ​8 am-5 pm

​Raymond Wu  

​Network Technician ​8 am-5 pm