Crisis Support and Consultation for Staff

Crisis Support and Care Management Services

Crisis support and care management services are available to the campus community by coordinating prevention, intervention, and support services across campus and community to assist students facing crises, life problems, and other barriers they may be experiencing. EVC’s Crisis Support and Care Manager is available to provide support and consultation to faculty/staff regarding any student concerns related to mental health and wellness. Faculty/staff can call 408-531-6120 or email at Kara.has@evc.edu. A Student Support Referral may also be filled through Maxient https://cm.maxient.com/reportingform.php?SanJoseEvergreenCCD&layout_id=3.

To this end, the Care Manager may work with students in any, or all, of the following ways: Support students in managing crisis, emotional distress or other urgent mental health concerns

  • Arrange for appropriate medical or mental health referrals 
  • Support students in complying with treatment plans
  • Evaluate threat and assess risk to self and/or the community (i.e. suicidal or homicidal ideation or intent)
  • Maintain contact and meet with students to address needs
  • Foster self-advocacy in students to manage their academic and personal responsibilities
  • Advocate for students individually and systemically
  • Assist Students who may need concurrent support from on campus services as well as community resources
  • Resources and advocacy for domestic violence/sexual assault (e.g. restraining order, safety assessment/plan, legal advocacy, etc.)

Faculty Support and Consultation

The Care Manager is available to provide support and consultation to faculty/staff regarding student related concerns. Faculty members can call the direct office line at 408-531-6120 or email at kari.uy@evc.edu. It is recommended that staff also fill out a Maxient report regarding student related concerns.



Please do not provide the Care Manager’s direct contact information to students. Students should be referred to Student Health Services at 408-270-6480 and staff will triage services according to the student’s needs.

Service availability

Care management and crisis support is available to all EVC students by appointments and on a drop-in basis if it is a crisis. To request for services, please call student health services at 408-270-6480 or file a Student Support Referral through Maxient. 



PLEASE NOTE

The case manager does not maintain access to email or phone outside of business hours nor provide crisis support via email. If a student is experiencing a mental health crisis outside of business hours and would like to speak to a clinician, please call Santa Clara County Mobile Crisis Response at 1 (800) 704-0900 (select option 2).  If there is an emergency, please call SJPD by dialing 911 or the Campus Police Department at (408) 270-6468 (if on campus) and/or go to your nearest hospital emergency room. 

Crisis Support and Care Management Services

Crisis support and care management services are available to the campus community and students by coordinating prevention, intervention, and support services across campus and community to assist students facing crises, life problems, and other barriers that may impede their personal and academic stability and success. The Crisis Support/Care Manager does not serve in the role of a therapist and does not provide ongoing therapy. However, the Care Manager is available on a drop-in basis for students who are experiencing crisis, extreme emotional distress or have an urgent mental health concern.

To this end, the Care Manager may work with students in any, or all, of the following ways: Support students in managing crisis, emotional distress or other urgent mental health concerns

  • Arrange for appropriate medical or mental health referrals 
  • Support students in complying with treatment plans
  • Evaluate threat and assess risk to self and/or the community (i.e. suicidal or homicidal ideation or intent)
  • Maintain contact and meet with students to address needs
  • Foster self-advocacy in students to manage their academic and personal responsibilities
  • Advocate for students individually and systemically
  • Assist Students who may need concurrent support from on campus services as well as community resources
  • Resources and advocacy for domestic violence/sexual assault (e.g. restraining order, safety assessment/plan, legal advocacy, etc.)

Faculty Support and Consultation

The Care Manager is available to provide support and consultation to faculty/staff regarding student related concerns. Faculty members can call the direct office line at 408-531-6120 or email at kari.uy@evc.edu. It is recommended that staff also fill out a Maxient report regarding student related concerns.

Please do not provide the Care Manager’s direct contact information to students. Students should be referred to Student Health Services at 408-270-6480 and staff will triage services according to the student’s needs.

Service availability

Care management and crisis support is available to all EVC students by appointments and on a drop-in basis if it is a crisis. To request for services, please call student health services at 408-270-6480 or file a Student Support Referral through Maxient. 

PLEASE NOTE:

The case manager does not maintain access to email or phone outside of business hours nor provide crisis support via email. If a student is experiencing a mental health crisis outside of business hours and would like to speak to a clinician, please call Santa Clara County Mobile Crisis Response at 1 (800) 704-0900 (select option 2).  If there is an emergency, please call SJPD by dialing 911 or the Campus Police Department at (408) 270-6468 (if on campus) and/or go to your nearest hospital emergency room. 

Resources for Faculty & Staff

EVC Wellness Resources

​​​​​​​Wellness Training and Other Resources

at-risk for Faculty & Staff. Online training to approach and motivate students

 

To access this free resource, visit https://ccc.kognito.co​m/

​​At-Risk on Campus

CONVERSATIONS CAN CHANGE LIVES

Have you ever been worried about a student or friend on campus? Faculty, staff, and students are in an ideal position to recognize when someone is struggling emotionally and may need help. Kognito is an online simulation that lets you practice conversations with a virtual student, so you'll know what to say in real life. This program is available to EVC students to help create a safer and more supportive campus.